warranty

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Manufactured and installed to best practice European and American quality standards.

Security – Interior installations	15 years
Security – Exterior installations	7 years

Decowood	7 years
Normandy	7 years
White Teak	7 years
Woodbury Waterproof	7 years
** Non-stainless steel hardware	1 year

WHEN COMPARING THE GUARANTEES OR WARRANTIES OF DIFFERENT COMPANIES, PLEASE CONSIDER THE FOLLOWING:

How long the company has been operating; how stable are they, will they be around to honour the warranty offered and deliver the required after-sales service.
What is the company’s track record; take a look at their portfolio and ask for customer reviews.
How comprehensive is the warranty; does it cover all components or are certain excluded or subject to shorter periods. Pay careful attention to any exclusions.
Check whether the warranty is being offered directly from the manufacturer i.e. AMERICAN shutters®, or is it a reseller warranty. If the warranty is by the reseller, will the correct shutter range be specified and will the shutters be installed correctly?
Does the warranty period provide adequate time to detect any defects in the material and or workmanship?
Does your installation warranty match your product warranty?

This warranty is between AMERICAN shutters (seller) and the buyer or their successors-in-title
The warranty is provided subject to the maintenance and cleaning instructions being followed.
AMERICAN shutters will not be liable for any direct, indirect or consequential damages arising from any cause whatsoever.
The warranty shall not be valid unless AMERICAN shutters has received full payment for the goods.
It will be AMERICAN shutters sole discretion to either repair, replace or refund the costs of proven defective goods.
The warranty period starts when an order is placed.
Slight fading especially as a result of exposure to sunlight is not covered.
Minor imperfections not readily apparent at a distance of two meters under ordinary light will not be accepted as defects.