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Warranty

Security of Things (Pty) Ltd –

AMERICAN shutters WARRANTY

AMERICAN shutters® offer a six-year comprehensive warranty on their Security Shutters and a four-year comprehensive warranty on all their other shutter ranges.

SHUTTERS

Security – Interior installations 6 years
Security – Exterior installations 3 years
Decowood 4 years
Normandy 4 years
White Teak 4 years
Woodbury Waterproof 4 years
** Non-stainless steel hardware 1 year

BLINDS

Wooden Slat (venetian blind) 4 years
Fauxwood (venetian blind) 3 years
Aluminium Blinds 4 years
Honeycomb Blinds 4 years
Roller Screens 4 years
** Operational cords` 2 years

COVERED

  • Goods are free from defects in materials and workmanship
  • Installation when undertaken by AMERICAN shutters
  • All hardware and moving parts
  • All components whether manufactured by AMERICAN shutters or not

NOT COVERED

  • Products not ordered within specification
  • Unauthorised repairs/alterations
  • Fair wear and tear
  • Damages due to negligence, misuse or improper operation
Additional Notes
  1. This warranty is between AMERICAN shutters (seller) and the buyer or their successors-in-title
  2. The warranty is provided subject to the maintenance and cleaning instructions being followed.
  3. AMERICAN shutters will not be liable for any direct, indirect or consequential damages arising from any cause whatsoever.
  4. The warranty shall not be valid unless AMERICAN shutters has received full payment for the goods.
  5. It will be AMERICAN shutters sole discretion to either repair, replace or refund the costs of proven defective goods.
  6. The warranty period starts when an order is placed
  7. Slight fading especially as a result of exposure to sunlight is not covered.
  8. Minor imperfections not readily apparent at a distance of two meters under ordinary light will not be accepted as defects.

TERMS AND CONDITIONS OF SALE

1. General
1.1 These general terms and conditions of sale (“CONDITIONS OF SALE”) govern the sale of all goods and services (“the GOODS”) by AMERICAN shutters Pty Ltd with registration number 2021/756810/07 (“the SELLER”) to any BUYER, which shall include any natural person or juristic person (“the BUYER”).
1.2 These CONDITIONS OF SALE together with the details in the SELLER’s quotation and any special conditions agreed by the SELLER in writing constitute the entire contract between the BUYER and SELLER.
1.3 The CONDITIONS OF SALE shall prevail over any conflicts with the BUYER’s conditions of purchase or any related documents that contain or state anything to the contrary, whether directly or indirectly.
1.4 The acceptance of any ORDER by the SELLER is conditional upon the BUYER’s complete and unconditional acceptance of these CONDITIONS OF SALE, which are not variable except in writing by the SELLER.
1.5 The failure of the SELLER to enforce any provision of the CONDITIONS OF SALE shall not be construed as a waiver of the SELLER’s right to enforce any such term or condition.
1.6 If any provision of these CONDITIONS OF SALE is held to be invalid or unenforceable, the same shall not apply to the validity or enforceability of the remaining provisions.
1.7 The headings contained in these CONDITIONS OF SALE are included for convenience and shall not affect the interpretation thereof.
2. Quotations And Orders
2.1 All quotations by the SELLER constitute a legal offer to the BUYER and prices quoted are valid for 14 (fourteen) days from the date of the quotation unless otherwise agreed in writing.
2.2 When the SELLER receives a signed acceptance of a quotation and a deposit payment, this will constitute an ORDER, being a legally binding agreement between the BUYER and SELLER.
2.3 By signing acceptance of the quotation, the BUYER explicitly acknowledges their understanding of the details of the quotation and their agreement to these CONDITIONS OF SALE.
2.4 The BUYER warrants that they have the legal capacity and have taken all necessary corporate action required (where applicable) to empower and authorise themselves to enter into this contract.
2.5 No cancellation shall be allowed once a quotation has been accepted and a deposit paid.
2.6 Notwithstanding anything to the contrary herein contained, by accepting delivery of any GOODS pursuant to a quotation the BUYER shall be deemed to have accepted these CONDITIONS OF SALE.
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